Effective Date: May 1, 2025
At Just Four Paws Inc., your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share information gathered through our website https://justfourpawsaz.com.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Name, phone number, email address, physical address, and pet details when you fill out forms or book services.
- Payment Information: If you pay through our website, your payment details may be processed by third-party payment processors (we do not store payment card data).
- Technical Data: IP address, browser type, operating system, pages visited, and other analytics data to help improve our website.
2. How We Use Your Information
We use the information we collect to:
- Schedule and provide pet sitting services
- Communicate with you about appointments, updates, or emergencies
- Send newsletters or promotions (only if you opt in)
- Improve website performance and customer experience
3. How We Protect Your Information
We use secure technology and industry best practices to protect your personal information. While we do our best to protect your data, no system can be guaranteed 100% secure. You share your information at your own risk.
4. Sharing Your Information
We do not sell or rent your personal data. We may share it only:
- With service providers who help us operate our business (e.g., payment processors)
- As required by law or to comply with legal processes
- In the event of a business transfer or sale
5. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your Browse experience. You can modify your browser settings to refuse cookies if you prefer.
6. Your Rights and Choices
You may:
- Request a copy of the personal information we hold about you
- Ask us to update or delete your information
- Opt out of marketing emails at any time
To make any such requests, email us at info@justfourpawsaz.com
7. Links to Other Sites
Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.
Refund & Cancellation Policy
At Just Four Paws Inc., we understand that plans can change unexpectedly. Our goal is to be fair and flexible while also respecting the time and availability of our pet sitters. Please review our refund and cancellation terms below:
Cancellations
- More than 48 hours before service start: 100% refund.
- 24–48 hours before service start: 50% refund or full credit toward future service.
- Less than 24 hours before service start: No refund, as time has already been reserved for your pet.
Early Returns
If you return home earlier than planned, we’re happy your trip went smoothly! However, refunds for unused visits are not available unless 24-hour notice is provided prior to the change in schedule.
Holiday Bookings
Due to high demand during holidays, bookings during peak periods may require a non-refundable deposit. Any cancellations less than 5 days before service may be non-refundable.
Emergency Cancellations
We understand that emergencies happen. If you experience a last-minute emergency, please contact us as soon as possible. We may offer a credit toward future service depending on the situation.